TripAdvisor: ‘Hidden gem’ Durham café is five-star rated
The Neighbourhood, based inside Hotel Indigo on Old Elvet, has become a favourite with city residents and students alike and has earned praise for its character, coffee and ambience.
Some have described it is an ‘amazing study space’ and 107 of its 114 reviews on TripAdvisor are ‘excellent’ – the highest score that can be given on the site.
It has a five-star rating, making it one of the top cafés in the city, and fans have praised its staff for being ‘organised and attentive’.
Reviewer Ellie E said: “It is a cosy place to sit with friends for a catchup or to do work! Also recommend the Chai Lattes!”
While Jack T said the café was a “Brilliant little find,” with “extremely friendly staff and brilliant quality of product.
“Would definitely recommend for locals and people visiting Durham,” they said.
“Hidden gem of a café in Durham!” said user Alice T.
“I often study here and love the bustling atmosphere and amazing customer service. Always greeted with a smile and they have a great loyalty card scheme. I would really recommend the chai steamer.”
Chris G, a reviewer on the site, said: “I’m really glad to have taken a punt and tried out The Neighbourhood.
“It’s become a regular haunt when I’m in town. Nothing is an afterthought. It’s like they’ve imagined their own perfect coffee shop and done everything they can to make it happen.
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“Phil and his team can be very proud of their success so far, and judging by the reviews I’m not the only one who thinks so.”
Another user on the site said: “We come here every weekend and have never had a bad experience.
“The atmosphere is always relaxing and quiet, and the food and drinks are all delicious. The staff are lovely and cheerful too.”