Ringtons and Lumo team up to make complimentary tea and beverage offer

As part of Random Acts of Kindness Day, the complimentary drinks will be served on all Lumo services, which runs five times daily between Edinburgh and London.

Lumo has teamed up with well-known Newcastle tea-maker Ringtons to offer the hot beverages to chilly passengers in a bid to brighten up their journey.

Random Acts of Kindness Day, which has run since 1995, is an international occasion which encourages people to, “spread love, compassion, and positivity”.

(Image: Kevin Gibson Photography/Kevin Gibson-Nicky Rogerson) As well as a free drink, passengers will also have the chance to win exclusive prizes, including train tickets and special Ringtons treats, through both Lumo and the tea-maker’s social media channels.

The train operator says that it has always placed a strong emphasis on supporting regional businesses, making Ringtons, one of the North East’s most beloved brands, a “natural partner”.

(Image: Kevin Gibson Photography/Kevin Gibson-Nicky Rogerson) Founded in 1907, Ringtons has been serving generations of tea lovers for more than a century, earning a reputation for quality and tradition.

(Image: Kevin Gibson Photography/Kevin Gibson-Nicky Rogerson) The two companies joined forces when Lumo launched in 2021, sharing a commitment to offering customers high-quality, locally-sourced products.

Both brands come together on Monday to maintain the link and to help[ keep their customers warm, with hot beverage completely on the house.

(Image: Kevin Gibson Photography/Kevin Gibson-Nicky Rogerson) Lumo managing director, Martijn Gilbert,  said: “At Lumo, we believe that small moments can make a big difference and Random Acts of Kindness Day is a fantastic opportunity to give back to our customers.

“We strive to create a welcoming and enjoyable travel experience, and this initiative allows us to spread a little extra joy along the way.

“Ringtons has been a valued partner since the very beginning, sharing our commitment to quality and customer experience.

“We’re thrilled to collaborate once again to bring a touch of warmth and generosity to our customer’s journeys, making their time with us even more special.”

(Image: Kevin Gibson Photography/Kevin Gibson-Nicky Rogerson) Lumo recently secured a 96-per cent passenger satisfaction score through an independent survey, reinforcing its passion for the customer experience.

Emma Shard, brand and communications manager at Ringtons, said: “Kindness, community, and tea are at the heart of Ringtons, no matter where you encounter us.

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“There’s a real synergy between the wonderful team at Lumo and ours.

“Every day, we all go out and about, performing acts of kindness, stopping for a chat, and going above and beyond to ensure our communities are happy and well cared for.

“Monday presents a lovely opportunity for us to share the joy of tea and coffee with