Stockton Council to pay ‘Mr X’ ยฃ100 after failings in complaint
The Local Government and Social Care Ombudsman found the council gave a โmisleadingโ suggestion to the complainant, referred to as Mr X, and caused him โavoidable frustration at an already stressful timeโ. The council agreed to apologise for this and pay him ยฃ100 to recognise it, and has said it can now learn from the…